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Occupation ยท SOC 15-1232

Computer User Support Specialists: can it be done remotely?

Also searched as: remote help desk and tech support

Not classified

According to the Dingel and Neiman (2020) classification, the work of computer user support specialists has no teleworkability classification in the source data. The score reflects the tasks involved, not whether a particular employer allows remote work.

Nationally, about 697,210 people work in this occupation, with a median annual wage of $60,340 ($29.01 an hour).

US employment

697,210

Median annual wage

$60,340

Mean annual wage

$64,990

Median hourly wage

$29.01

Education and training

Typical education

Some college, no degree

Related work experience

None

On-the-job training

Moderate-term on-the-job training

Job zone

3

Medium preparation

No degreeEntry level

Step up: related remote jobs that pay more

OccupationMedian wageWage gainJob zoneTypical education
Computer and Information Systems Managers$171,200$110,860 (+183.7%)4Bachelor's degree

States with the most jobs

  1. 1. California70,920
  2. 2. Texas61,290
  3. 3. Florida48,780
  4. 4. New York41,260
  5. 5. Pennsylvania29,220
  6. 6. Georgia26,900
  7. 7. Illinois25,370
  8. 8. Ohio22,090
  9. 9. Michigan21,970
  10. 10. North Carolina21,730

States that pay the most

  1. 1. District of Columbia$76,880
  2. 2. California$76,870
  3. 3. Massachusetts$75,670
  4. 4. Connecticut$68,800
  5. 5. Washington$68,640
  6. 6. Vermont$68,170
  7. 7. Colorado$66,270
  8. 8. New Jersey$65,810
  9. 9. New Hampshire$64,850
  10. 10. New York$63,910

Median annual wage. Based on 52 states and territories with published figures.

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We publish statistics, not vacancies. For live listings see our guide to remote job sites.

This site includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. Telework.org has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. Source: O*NET.